Shipping policy
ALMEO — Shipping Policy
Last updated: September 17, 2026
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Business days do not include weekends or U.S. public holidays.
Delivery Options & Estimates
Free Standard Shipping
Free Standard Shipping is tracked and available on all orders shipped within the contiguous United States.
After processing, estimated standard transit is 7–14 business days.
Tracked Express Shipping
Tracked Express Shipping is available at checkout for $4.99.
After processing, estimated express transit is 5–8 business days.
Delivery estimates may vary depending on your exact location, carrier conditions, high-demand periods such as the holiday season, or circumstances beyond our control. Delivery dates are estimates and are not guaranteed.
Shipping Cost
Free Standard Shipping is available on all orders shipped within the contiguous United States.
Tracked Express Shipping is available for $4.99.
All available delivery options and applicable shipping costs are shown at checkout before you confirm your order.
Order Tracking
As soon as your order ships, you’ll receive a shipping confirmation email with a tracking number so you can follow your package on its way to you.
Carriers
We work with selected fulfillment and logistics partners chosen for their reliability and ability to deliver orders safely to our customers.
Delivery Issues
If your order is significantly delayed, lost, or arrives damaged, please contact us within 7 days of the latest estimated delivery date at:
Please include your order number and, if possible, a photo of the package and its condition. This helps us review the issue and assist you as quickly as possible.
Shipping Address
You are responsible for providing an accurate and complete shipping address at checkout.
An incorrect or incomplete address may result in delays, returned packages, or failed delivery. If you notice an error shortly after placing your order, please contact us right away at support@almeokids.com. We may be able to update the address before the order ships, but cannot guarantee changes once fulfillment has begun.
We are unable to issue a refund for an order that cannot be delivered because an incorrect or incomplete shipping address was provided at checkout.
Where We Ship
At this time, ALMEO ships to addresses within the contiguous United States only. This excludes Alaska, Hawaii, U.S. territories, and international destinations.
We’re working on expanding to new destinations. Join our newsletter to be among the first to know when new shipping locations become available.