Shipping policy
ALMEO — Shipping Policy
Last updated: 09.12.26
Processing time
Orders are processed within 1–3 business days of payment confirmation.
Delivery time
Estimated delivery time to the continental US is 7–14 business days from the date your order ships.
This estimate may vary depending on your exact location, carrier conditions, high-demand periods (such as the holiday season), or circumstances beyond our control.
Shipping cost
Shipping is free and tracked on all US orders. Any applicable cost is shown at checkout before you confirm your order.
Order tracking
As soon as your order ships, you'll receive a confirmation email with a tracking number so you can follow your package on its way to you.
Carriers
We work with selected fulfillment and logistics partners chosen for their reliability, to give you the best possible delivery experience.
Delivery issues
If your order is significantly delayed, lost, or arrives damaged, please contact us within 7 days of the estimated delivery date at:
Please include your order number and, if possible, a photo of the package or its condition — this helps us resolve the issue quickly.
Shipping address
You are responsible for providing an accurate and complete shipping address at checkout. An incorrect or incomplete address may result in delays or failed delivery, and we are not able to issue a refund in that case. If you notice an error shortly after ordering, contact us right away at support@almeokids.com — we can often update it before the order ships.
Where we ship
At this time, ALMEO ships to addresses within the continental United States only. We're working on expanding — sign up to our newsletter to be the first to know when new destinations open up.